Billing, Payments and Rebates
South Coast Radiology bulk bills all plain and dental X-rays, CT scans, nuclear medicine imaging and specialist referred MRI for all medicare-eligible patients.
South Coast Radiology is proud to service patients at Pindara and John Flynn Private Hospital. Please see below our Hospital Inpatients page for further details on fees and charges at our two private hospital sites on the Gold Coast.
South Coast Radiology provides diagnostic imaging services at:
South Coast Radiology is a diagnostic imaging group separate from the private hospital and the Accident and Emergency (A&E) departments. If you require any medical imaging tests during your hospital admission, the imaging service will be provided by the staff and doctors of South Coast Radiology. These services may be performed on the ward, in theatre or at the South Coast Radiology department on the hospital premises.
If you require medical imaging whilst an inpatient, you will receive a separate account from South Coast Radiology for the performed services. These accounts will usually be sent to you after you have been discharged from the hospital or alternatively they can be collected from our department within the hospital. As a patient in a private hospital, payment of these accounts are your responsibility.
Most inpatients (unless covered by WorkCover or Department of Veterans Affairs) will have an out-of-pocket expense. This is the gap between the Medicare rebate, your private Health Fund contribution and the fee charged by South Coast Radiology for your examination.
– Out-of-pocket expenses for Health Care Card and Aged Pension Card holders is capped at $200 per hospital admission
– Out-of-pocket expenses for private inpatients is capped at $800 per hospital admission
If you require imaging examinations outside normal practice hours, an additional charge will be incurred and will appear as an After-Hours-Fee on your account. These fees are not claimable on Medicare or your private health insurance. These fees will be charged over and above the capped fees per hospital admission.
Please arrange for full payment of your account to be made immediately upon discharge from the hospital by visiting our department within the hospital. If for any reason you are unable to attend our department to settle your account please see Our Payment Methods page to make alternative arrangements.
OUR PAYMENTS METHODS
If you have recently been an inpatient at Pindara or John Flynn Private Hospitals and have been unable to visit our department to settle your account, then please use one of the following methods to settle your account:
Pay your radiology account online using our secure payment service. All you need is a credit card or debit card, Visa and MasterCard are all accepted, and your invoice details.
BPAY – Telephone & Internet Banking
Via telephone or internet banking using our BPAY Biller Code 134155 and the Reference Number found in the remittance advice section of your invoice.
BPAY payments can be arranged by calling your bank, credit union or building society to arrange payment from your cheque, savings or credit card account. www.bpay.com.au
Telephone Credit Card Payments
If you would like to make a credit card payment over the phone, or pay via AMEX, please contact our Accounts team during business hours on 07 5580 8188.
Outside of normal business hours you can still make a credit card payment over the phone by calling 03 8648 7130 and following the voice prompts.
Either complete the Remittance Advice at the bottom of your invoice with your credit card details or enclose a cheque made out to South Coast Radiology along with the Remittance Advice and post to (no stamp required):
South Coast Radiology
Reply Paid 60835
SECURE ONLINE PAYMENTS
Pay your radiology account online using our secure payment service. All you need is a credit or debit card (Visa, MasterCard and AMEX are all accepted) and your invoice details.
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